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WHAT WE DO

Sage Advantage is a quality management service provider for call centers. Our core business is to improve customer experience. Through engineered quality programs combined with industry-leading technologies, we ensure our clients deliver superior customer experience while reducing the cost of managing quality. Sage Advantage provides each valued client with fully customized quality programs designed to meet and exceed client objectives.

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TODAY’S MOST EXPERIENCED AND PROVEN QUALITY MANAGEMENT SERVICE FOR CALL CENTERS

The core of our business is to improve YOUR bottom line. That starts by enhancing your customer experience. Sage Advantage continues to lead the industry through advanced engineered quality management services and technologies. As a result, we have become the premier quality management service provider for call centers around the world.

Our services include third-party quality monitoring customer satisfaction surveys, web-based analytics contact center consulting coaching & training, and call recording solutions. Each of these services provides our clients with a competitive advantage while improving service and reducing the cost of quality assurance management.