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We have the greatest jobs in the world. Everyday we have the privilege of working with today’s leading companies and enhancing their brand by interacting with their valued customers.

As a quality management service provider for call centers, our core business is to improve customer experience. Through third-party quality monitoring, customer satisfaction surveys, web-based analytics, training and call recording solutions, we strive to:

  • Put your business FIRST in your customers’ minds
  • Increase customer satisfaction so they buy from you again and again
  • Help grow your business through more sales and more referrals
  • Reduce your costs associated with quality management
  • Keep your business 100% compliant to reduce or eliminate regulatory risk

Based in the U.S., Sage Advantage works in a variety of industries as well as governments to improve and maintain high quality service of call centers domestically and globally.

A History of Quality-Focused Results

Businesses and governments worldwide continue to count on Sage Advantage to enhance their service quality which always impacts their success. Founded by call center industry veterans in the 1990s, Sage Advantage has vast experience in all aspects of call center operations.

Today, Sage Advantage provides each valued client with customized quality programs that meet and exceed company objectives. These programs combined with industry-leading technologies ensure a superior customer experience while reducing the cost of managing quality.

Your most sure-footed competitive advantage is your high quality service. That’s why Sage Advantage is today’s leading quality management service for call centers — We engineer your center to deliver high quality service every day.

Find out for yourself the difference Sage Advantage can make in your quality management.
Experience our popular free workshop or reserve your spot for a one to one demo.