About Sage Advantage

How Sage Advantage Helps Clients Achieve Their Objectives

We have the greatest jobs in the world. Everyday we have the privilege of working with today’s leading companies and enhancing their brand by analyzing interactions with their valued customers or by supporting their BackOffice processes.

Rooted in our 20+ years of customer experience and quality management, we saw early on that business outcomes were directly tied to specific behaviors, processes and communications with a company’s customers.  Now through technology and human expertise, we identify and help manage the direct linkages to customer experience to enhance business outcomes through our clients contact centers. In addition, supporting back office processes, such as compliance, documentation validation and regulatory compliance processes.

With the development of the Evaluate Quality platform, Sage provides a fully managed turnkey solution. A solution that incorporates the best human ingenuity and fully managed technology to support and drive clients to continued success, while managing all of the supporting processes.

Experience a true “Partner-Sourced” Team:

  • Put your business FIRST in your customers’ minds
  • Increase understanding of customer behaviors and product and service linkages
  • Gain analysis of 100% of you customer interactions volume
  • Bolster brand integrity and responsiveness to your customer
  • Offload Back Office quality and compliance processes allowing your staff to focus on key front-line activity
  • Reduce your costs associated with quality and compliance management and supporting processes
  • Keep your business 100% compliant to reduce or eliminate regulatory risk

Based in the U.S., Sage Advantage works in a variety of industries to improve and maintain high quality service of call centers domestically and globally.

“Sage did a phenomenal job!”

“Sage did a phenomenal job! A true integrative partner from implementation and day-to-day program management . They give us the insight and ability to address customer experience through a high group period, couldn’t have done it without them.”

— National  Investment  Company

“Sage did a phenomenal job!”

“Sage did a phenomenal job! A true integrative partner from implementation and day-to-day program management . They give us the insight and ability to address customer experience through a high growth period, couldn’t have done it without them.”

— National  Investment  Company

A History of Quality-Focused Results

Companies continue to count on Sage Advantage to enhance their customer experience and journey which always impacts their success.

Today, Sage Advantage provides each valued client with a customized solution, either through quality management and back office support that meet and exceed company objectives. By leveraging our experience and expert teams, we ensure superior results while reducing costs.

Your most sure-footed competitive advantage is a key partnership the reliably helps drive results. That’s why Sage Advantage is today’s leading quality analysis and management service for call centers and back office quality and compliance.  — We ensure you deliver high quality service every day.

A History of Quality-Focused Results

Businesses worldwide continue to count on Sage Advantage to enhance their customer experience and journey which always impacts their success.

Today, Sage Advantage provides each valued client with customized customer experience and quality management that meet and exceed company objectives. By combining with industry-leading technologies ensure a superior customer experience while reducing costs.

Your most sure-footed competitive advantage is your understanding what impacts and drives your customer’s experience. That’s why Sage Advantage is today’s leading quality analysis and management service for call centers and omni channel communications  — We engineer your center to deliver high quality service every day.

Find out for yourself the difference Sage Advantage can
make in your customer experience management.

Schedule a Call or reserve your spot for a one to one demo.

Find out for yourself the difference Sage Advantage can make in your customer experience management.

Schedule a Call or reserve your spot for a one to one demo.