About Sage Advantage

How Sage Advantage Drives Business Results

We have the greatest jobs in the world. Everyday we have the privilege of working with today’s leading companies and enhancing their brand by analyzing interactions with their valued customers.

Rooted in our 20+ years of customer experience and quality management, we saw early on that business outcomes were directly tied to specific behaviors, processes and communications with a company’s customers.  Now through AI, technology and human expertise, we identify and help manage the direct linkages to customer experience to enhance business outcomes for our clients.

With the development of the Evaluate Quality platform, Sage provides a fully managed turnkey solution. A solution that incorporates the best human ingenuity and fully managed technology to drive clients to continued success, while managing all data science and technology resources.

Experience a true “Partner-Sourced” Team:

  • Put your business FIRST in your customers’ minds
  • Increase understanding of customer behaviors and product and service linkages
  • Gain analysis of 100% of you customer interactions volume
  • Bolster brand integrity and responsiveness to your customer
  • Help grow your business through more sales and more referrals
  • Reduce your costs associated with quality management
  • Keep your business 100% compliant to reduce or eliminate regulatory risk

Based in the U.S., Sage Advantage works in a variety of industries to improve and maintain high quality service of call centers domestically and globally.

“Sage did a phenomenal job!”

“Sage did a phenomenal job! A true integrative partner from implementation and day-to-day program management . They give us the insight and ability to address customer experience through a high group period, couldn’t have done it without them.”

— National  Investment  Company

“Sage did a phenomenal job!”

“Sage did a phenomenal job! A true integrative partner from implementation and day-to-day program management . They give us the insight and ability to address customer experience through a high growth period, couldn’t have done it without them.”

— National  Investment  Company

A History of Quality-Focused Results

Businesses worldwide continue to count on Sage Advantage to enhance their customer experience and journey which always impacts their success.

Today, Sage Advantage provides each valued client with customized customer experience and quality management that meet and exceed company objectives. By combining industry-leading technologies with our advanced proven methodology and expert analytical teams, we ensure superior results while reducing costs.

Your most sure-footed competitive advantage is your understanding what impacts and drives your customer’s experience. That’s why Sage Advantage is today’s leading quality analysis and management service for call centers and omni channel communications  — We engineer your center to deliver high quality service every day.

A History of Quality-Focused Results

Businesses worldwide continue to count on Sage Advantage to enhance their customer experience and journey which always impacts their success.

Today, Sage Advantage provides each valued client with customized customer experience and quality management that meet and exceed company objectives. By combining with industry-leading technologies ensure a superior customer experience while reducing costs.

Your most sure-footed competitive advantage is your understanding what impacts and drives your customer’s experience. That’s why Sage Advantage is today’s leading quality analysis and management service for call centers and omni channel communications  — We engineer your center to deliver high quality service every day.

Find out for yourself the difference Sage Advantage can
make in your customer experience management.

Schedule a Call or reserve your spot for a one to one demo.

Find out for yourself the difference Sage Advantage can make in your customer experience management.

Schedule a Call or reserve your spot for a one to one demo.