We have the greatest jobs in the world. Everyday we have the privilege of working with today’s leading companies and enhancing their brand by analyzing interactions with their valued customers.
Rooted in our 20+ years of customer experience and quality management, we saw early on that business outcomes were directly tied to specific behaviors, processes and communications with a company’s customers. Now through AI, technology and human expertise, we identify and help manage the direct linkages to customer experience to enhance business outcomes for our clients.
With the development of the Evaluate Quality platform, Sage provides a fully managed turnkey solution. A solution that incorporates the best human ingenuity and fully managed technology to drive clients to continued success, while managing all data science and technology resources.
Experience a true “Partner-Sourced” Team:
- Put your business FIRST in your customers’ minds
- Increase understanding of customer behaviors and product and service linkages
- Gain analysis of 100% of you customer interactions volume
- Bolster brand integrity and responsiveness to your customer
- Help grow your business through more sales and more referrals
- Reduce your costs associated with quality management
- Keep your business 100% compliant to reduce or eliminate regulatory risk
Based in the U.S., Sage Advantage works in a variety of industries to improve and maintain high quality service of call centers domestically and globally.