Desktop browsers
- Chrome, Edge and Firefox on Windows and Mac
- Safari on Mac
A new extension of our QA expertise
Website & App Testingfor the journeys customers rely on.
We test complete customer journeys across websites, account portals and mobile apps every week in production—on real devices, the way real customers use them—so issues can be found before customers run into them.
One QA partner
From calls and chats to websites and apps.
Sage Advantage brings its quality assurance expertise to every customer touchpoint. Our US- and Canada-led team checks the digital experiences behind your customer service, helping you see where a journey works as expected—and where it needs attention.
What we test
The moments that matter to customers.
We follow key customer journeys in production, including signing in, making payments, viewing statements and changing account details.
Mobile experiences
- iPhone and Android browsers
- Mobile apps and in-app web views
Regions and languages
- United States and Canada
- English and French
A practical, dedicated program
Clear ownership. Real-world testing.
A team that knows your program
A dedicated team and project manager carry out weekly production testing on real devices.
Findings where your team works
Defects are logged directly in your own ticketing system.
Test accounts only
We use test accounts for testing and never use real customer data.
The service is a flat monthly fee based on testing capacity, so your program is scoped around the coverage you need.
Who it supports
Built for digital customer experiences.
A strong fit for organizations with customer portals or apps, including:
- Financial services and auto finance
- Insurance
- Utilities
- Retail
- Technology companies
Frequently asked questions
A few useful details.
What do you test?
We test important customer journeys such as sign-in, payments, statements and account changes across customer-facing websites, portals and mobile apps.
Which devices and browsers do you cover?
We cover Chrome, Edge and Firefox on Windows and Mac, Safari on Mac, and iPhone and Android browsers, apps and in-app web views.
How do you protect customer information?
Testing uses test accounts only. We never use real customer data.
How is the service priced?
The service is delivered for a flat monthly fee based on the testing capacity you need.
Bring every customer touchpoint into view.
Talk with Sage Advantage about website and app testing for your customer journeys.